When is the best time to check if guests need refills on their drinks?

Checking if guests need refills on their drinks during regular check-ins is key to providing excellent service. Regular check-ins allow you to engage with guests and assess their needs continually, rather than waiting for them to signal for help. This proactive approach enhances the dining experience, showing that you are attentive and care about their comfort.

When you actively engage with guests, you can identify if their drinks are running low and offer refills before they even have to think about it. This anticipates their needs and demonstrates excellent service, contributing to a positive impression of the overall restaurant experience.

Timing your check-ins strategically throughout the meal also helps to maintain a smooth flow and allows guests to enjoy their dining experience without unnecessary interruptions.