What should you do if a guest has a food allergy?

When a guest has a food allergy, the primary responsibility of a server is to ensure the safety and well-being of the guest. Informing the kitchen staff is essential because it allows them to take necessary precautions in food preparation, which may include using clean tools and avoiding cross-contamination with allergens. This proactive approach helps to ensure that the dish served to the guest is safe for them to eat, ultimately creating a positive dining experience.

Taking special care in preparation is crucial because food allergies can range from mild to life-threatening. By being attentive and working closely with the kitchen staff, servers can help prevent serious health issues for guests with allergies. This practice demonstrates a commitment to customer care and enhances the restaurant's reputation for safety and reliability in handling food allergies.